Donor Appreciation and Database Assistant
Location: Cypress Center (4001 N. First Street, San Jose)
Supports: Gift Processing and Operations Team
Description: This position is responsible for providing support to the Gift Processing and Donors Operations Team. This position requires excellent donor/customer service, computer proficiency, and extreme attention to detail and flexibility.
Duties include:
- Printing and mailing donor thank you letters
- Identifying and merging dulpicate donor records
- donor database cleanup project
- provide general support to Development Operations Coordinator
Requirements:
- Basic skills with a computer, Microsoft Word, and the Internet
- Desire and ability to pay meticulous attention to detail
Hours: We are asking for a minimum commitment of 4 hours per week; available times are Monday, Wednesday, Thursday, and Friday between 1-5pm.
Contact:
Kimberly Clabaugh
Development Operations Coordinator
Email: kclabaugh@shfb.org
Phone: 408-266-8866 ext. 233
Drives and Donor Services Assistant
Location: Cypress Center (4001 N. First Street, San Jose)
Supports: Food and Fund Drive/Donor Services Team
Description: This position is responsible for providing support to the Food and Fund Drive/Donor Services team. This position requires excellent donor/customer service, creativity, and extreme attention to detail and flexibility.
Duties include:
- Making thank you calls to supporters (No solicitation required)
- Writing thank you cards to supporters
- Close work orders
- Process food and fund drive enrollments
- Correspond to potential Food and Fund Drive Hosts
- Assist with scheduling of barrel delivery and pickup
- Provide general support to Food and Fund Drive Coordinator and Donor Services Specialist
Requirements:
- Excellent written and verbal communication skills
- Desire and ability to pay meticulous attention to detail
Hours: Hours are flexible anytime between 10am-5pm Monday through Friday. Open for discussion.
Contact:
Deborah McGaw
Email: dmcgaw@shfb.org
Phone: 408-266-8866 ext. 366
Accounts Receivable or Administrative Support in Finance
Location: Cypress Center (4001 N. First Street, San Jose)
Supports: Finance Department
Description: Help is needed in our Finance Department with various tasks. If you have experience in Accounts Receivable, like to work with numbers, and are detailed oriented, we need you! We are looking for volunteers year-round. Help is needed with assisting cash receipting, computerized batching and scanning of checks, updating cash register, making copies, faxing, scanning documents, and maintaining files.
Hours: Minimum of 4 hours per week Monday - Friday. Days and times of the week are flexible. We will request to obtain credit, background, and reference check.
Contact:
Tina Andrews, Staff Accountant
email: tandrews@shfb.org
Administrative Support: Finance
Location: Curtner Center (San Jose)
Supports: Chief Financial Officer
Description: The CFO is seeking a volunteer that can help two hours a week for the first month, and one hour a week from then on. Preferred hours are later in the afternoon and later in the week. Main responsibilities are typing, filing, and alphabetizing. Volunteer should be able to take direction, read and write in English, and work as a team member as well as independently. Organizational skills a plus! Great environment!
Contact:
Sally Petersen, Chief Financial Officer
phone: (408) 266-8866 ext. 287
email: spetersen@shfb.org
Food Connection Hotline Operator
Description: Volunteer with the CalFresh and Food Connection Teams! Help combat hunger and address food insecurity by working with the Outreach team to educate the community about the CalFresh (Food Stamp) program and other available food resources. The Food Connection Hotline Operator will assist callers by providing referrals for food assistance.
Location: Curtner Center (750 Curtner Ave., San Jose)
Supports: Food Connection, a food referral hotline to connect people seeking food assistance.
Hours: Flexible 3-hour shifts between 8:30 a.m. and 4:00 p.m., Monday – Friday. Volunteer positions with Food Connection require a commitment of 3 hours per week for a minimum of 3 months.
Qualifications:
- Must be bi-lingual in English/Spanish or English/Vietnamese
- Excellent customer-service skills
- Experience working with diverse populations
- Ability to use the computer
- Age 18+ years
- Participate in on-the-job training provided by Second Harvest Food Bank staff
Note: Appropriate for individuals and small groups.
Contact:
Vu Tran, Food Connection Manager
phone: (408) 266-8866 x263
email: vtran@shfb.org
CalFresh Program Assistant
Description: Support CalFresh Outreach behind the scenes. Volunteers will assist in the office bundling flyers, making copies, data entry and special projects. We also need bilingual staff to provide reminder calls to CalFresh applicants.
Location: Bing Center (1051 Bing St., San Carlos) or Curtner Center (750 Curtner Ave., San Jose)
Supports: CalFresh Outreach Team
Hours: 2 hours or more weekly between 8:00 a.m. and 5:00 p.m.
Qualifications:
- Office experience with computers, Outlook, and Excel helpful
- Age 16 or above (If under age 18, will need parental/guardian approval form)
- For client calls, volunteers must be bilingual English/Spanish or English/Vietnamese
Note: Appropriate for individuals and small groups.
Contact:
San Mateo County
Anna Olsen Dyer, Associate Director of Services
phone: (650) 610-0800 x424
email: adyer@shfb.org
Santa Clara County
Nicole Martinez, CalFresh Outreach Manager
phone: (408) 266-8866 x294
email: nmartinez@shfb.org
Administrative Support: Reception
Location: Bing Center (San Carlos), Curtner Center (San Jose), or Cypress Center (San Jose)
Supports: Office Manager
Description: Office Manager is seeking a volunteer that can help 4 + hours per work week and make a commitment of at least a year. Current need is to answer phones, greet visitors, and support general office projects. Hours and times are flexible — anytime between 8:00 a.m. and 5:00 p.m. Prefer 9-1pm or 1-5pm shifts Monday through Friday. Fun and meaningful environment!
Contact:
Claudia Zahnd, Office Manager
phone: (408) 266-8866 x 234
email: czahnd@shfb.org
Second Harvest and its partner agencies share a mutually beneficial relationship. Central to this is Second Harvest Food Bank's ability to serve low-income individuals and families by providing food to our Partner Agencies, who in turn rely on Second Harvest for a portion of the food they provide to clients. Our partner agencies range from tiny neighborhood faith-based organizations to large organizations such as the Salvation Army or Boys and Girls Clubs. Food is distributed through a range of distribution methods including delivery, on-line ordering, "shopping" at our Curtner or Bing Centers, and at field locations in the community. Volunteers are needed to help in a variety of ways with the distribution of food both at our warehouses and out at field sites. Listed below are several opportunities to connect with Second Harvest, our partner agencies, and clients that receive food.
Agency Customer Service Volunteer
Daily at our Curtner Distribution Center we distribute food to our partner agencies. Agencies come to pick up their pre-assigned food orders. While waiting, they have the opportunity to also select perishable and nonperishable food items from our shopping section. Your help is needed in one or more of the following areas:
- Meet and greet our partners
- Assist them with their food orders
- Help replenish our shopping section
- Help with checkout
You will have the opportunity to meet some amazing partners who help us to feed those in need.
Location: Curtner Center (750 Curtner Avenue, San Jose, CA 95125)
Day(s) of week: Monday through Friday
Basic shift time(s):
- 7:30 - 10:30 a.m.
- 8:30 - 11:30 a.m.
- 12:30 - 3:00 p.m.
Requirements:
- People friendly
- Ability to read and speak English
- Must be at least 18 years of age
- Basic computer skills and administrative experience a plus
Contact: Shirley Chang at 408-266-8866 ext. 295
Agency Produce Hub Volunteer
Assist partner agency representatives: Help make produce selections, check that food orders are accurate verifing that they have accurately documented their food selections and provide assistance in assuring that the agency "shopping" area is neat and orderly.
Locations:
- Curtner Center (750 Curtner Avenue, San Jose, CA 95125)
- field site located in Central San Jose
- Bing Center (1051 Bing Street, San Carlos, CA 94070)
- field sites located across San Mateo County
Times: Weekly (volunteer a minimum of 1 shift per week ideally for a minimum of at least 3 months)
| Day |
Time (SHFB site) |
Time (Field site) |
| |
| Mon |
|
Daly City: 8:30-10:00 AM
Half Moon Bay: 12:00-1:30 PM |
| |
| Tue |
Curtner Center: 7:30 AM-Noon |
San Mateo: 8:30-10:30 AM
Menlo Park: 10:30 AM-12:30 PM |
| |
| Wed |
Curtner Center: 7:30 AM-Noon
Bing Center: 12:30-3:00 PM |
|
| |
| Thu |
|
Central San Jose: 7:30-10:00 AM |
| |
| Fri |
Bing Center: 7:30 AM-Noon |
|
Requirements:
- Ability to read and write English
- Like to work with people
- Strong customer service aptitude
- Willingness to work as a team member and independently
- Ability to stand with limited bending
- Minimum of 18 years of age
Contact: Tometrius Paxton at 408-266-8866 ext. 241