19,808,678 meals provided so far in 2019
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Education and Outreach

//////Education and Outreach
Education and Outreach2019-03-01T17:38:06+00:00

Use your voice. Educate the community.

Food Connection and CalFresh volunteer opportunities

Help combat hunger by working with our outreach team to educate the community about the CalFresh (SNAP) program and other available resources.

Description: Assist callers by providing referrals for food assistance.

Location: Curtner Center (750 Curtner Ave., San Jose)

Supports: Food Connection, a food referral hotline to connect people seeking food assistance.

Hours: Flexible three-hour shifts between 8 a.m. and 5 p.m., Monday – Friday. Volunteer positions with Food Connection require a commitment of three hours per week for a minimum of three months.


  • Excellent customer-service skills
  • Experience working with diverse populations
  • Ability to use the computer
  • Age 18+ years
  • Must speak/read English
  • Bilingual in another language is very helpful, but not required
  • Participate in on-the-job training provided by Second Harvest Food Bank staff

Note: Appropriate for individuals and teams of two.

To sign up, complete this Volunteer Interest form.

Description: Help the community access free food resources. Join our outreach volunteer team and become a Second Harvest “Promotor.” Promote CalFresh and Food Bank programs, screen for eligibility, and provide application assistance to community members.

Location: Various outreach activities, events and opportunities in neighborhoods/communities. Reach out to the communities you know best to help your friends and neighbors. As a promotor, you can be the expert on food resources at your work, neighborhood, schools, faith community, community centers and more!

Training: Complete an eight-hour training in two to three sessions that covers:

  • Food Bank resources
  • CalFresh/SNAP benefits eligibility screening
  • Community outreach and public speaking techniques

Hours: Minimum of three hours weekly, with a three-month minimum commitment.


  • Excellent customer-service skills
  • Outgoing and enthusiastic
  • Experience working with diverse populations
  • Age 18+ years
  • Participate in an eight-hour training provided by Second Harvest Food Bank staff
  • Attend monthly meeting/training session (First Saturday morning of each month)

Note: Appropriate for monolingual Spanish speakers, as well as bilingual volunteers who speak English and another language.

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To sign up, complete this Volunteer Interest form.

Nutrition-related volunteer opportunities

Nutritious meals matter. Our dynamic nutrition education program promotes healthy and safe food for those who need it most. The Second Harvest Nutrition Department has three objectives:

  1. The food we distribute is healthy
  2. Encourage clients to eat the healthy food we provide
  3. Provide food-safety education

Use your passion for healthy eating to help people in need. Share important nutrition knowledge and make a difference in the lives of our clients. Note this is an unpaid internship.

Description: Work with nutrition educators to give nutrition and food-safety lessons to clients, and provide recipe samples.

Training: Complete a training program that covers:

  • Basic nutrition
  • Food safety, including an online course and exam. Upon completion, ambassadors receive a Food Handler’s Permit
  • Cultural awareness training, including techniques for popular education and cultural diversity

Upcoming training opportunities:
Santa Clara County: February 19, 1 – 4 p.m. at our Curtner Center (750 Curtner Ave., San Jose)
San Mateo County: January 26, 10 a.m. – 12 p.m. OR February 20, 1 – 4 p.m. at our Bing center (1051 Bing St., San Carlos)

Location: Various food distribution sites and community agencies throughout Santa Clara and San Mateo counties.

Hours: Commit to at least 3 – 9 hours/month for at least three months — mostly between 8 a.m. – 5 p.m., Monday through Friday. Some weekends.


  • Able to attend 3.5-hour Health Ambassador training and a two-hour online food-safety training
  • Outgoing and enthusiastic
  • Comfortable working as part of a team with a diverse population
  • Able to commit to three months of volunteer work
  • Able to volunteer during working hours Monday – Friday
  • 18 years or older
  • Preferred: Able to speak Spanish, Chinese, Russian, Tagalog or Vietnamese

If you would like to volunteer, please contact nutrition@shfb.org.

If you have professional skills or specific project ideas, we’d love to create a volunteer project for you. Special projects could include developing and evaluating school-based pantry education curricula, consulting on recipe development, and researching best practices for client outreach. Please contact nutrition@shfb.org, including your skills and availability.