Bruno Pillet joined Second Harvest of Silicon Valley as vice president of programs and services in 2015 after a productive career in the high-tech industry. He came to Second Harvest in 2014 through an Encore Fellowship, which places professionals from the for-profit sector into high-impact roles in the nonprofit sector. As an Encore Fellow, Bruno led a successful pilot project for Second Harvest, which tested new approaches to serving client families, and helped to implement key planning and process improvement tools to help Second Harvest achieve more efficient results.
Bruno brings his many years of experience in customer service and business process improvement to his role at Second Harvest, where he oversees the programs and services that ensure everyone in our community has access to the nutritious food they need to thrive. He spent more than 25 years at Hewlett-Packard, where he led a number of key initiatives. In 2002, he became responsible for HP’s customer support delivery operations and managed the integration, globalization and transformation of customer support delivery. Following HP’s acquisition of Compaq, he led the effort to seamlessly integrate HP’s processes.
In 2007, Bruno took on the role of vice president of engineering for HP Services, Global Delivery, where he led the globalization and standardization of delivery processes and tools for HP’s customer support. Most recently, Bruno served as vice president of global services for Grass Valley, which manufactures equipment for broadcast television.
Bruno has an MBA in finance from the McCombs School of Business at the University of Texas at Austin.