Frequently Asked Questions

What’s a virtual food drive?

A virtual food drive is an online fundraiser that comes with a customizable donation page you can easily share with coworkers, family and friends. Getting started is quick and simple.

Where can I find fun or creative virtual food drive ideas?

You can find creative ideas for virtual food drives of all sizes on our building your drive page.

Do you have resources I can use to help promote my drive?

Yes! You can find ideas, food bank facts, a virtual food drive checklist and more on our resources page.

How do I donate to a virtual food drive?

You can find virtual food drives on our search page or search directly from the donation page.

Can I customize my virtual food drive page?

Yes! All virtual food drive pages are customizable with images, logos, content and videos. You can also post regular updates, thank your supporters and share progress photos and videos. Just log in to your virtual food drive page and select “manage.”

How long should my virtual food drive last?

Most drives last one or two months to allow time to promote the drive and time for your friends, family and coworkers to participate.

How do I share my virtual food drive?

You can create an easy-to-share custom URL while signing up or you can add one when you’re done by logging into your virtual food drive page and selecting “manage.” You can also share directly to Facebook and Twitter from your virtual food drive page.

What’s the best way to promote my drive?

Share, share, share! You will find sample emails you can customize and share when you log into your virtual food drive and select “manage.” You can also share directly to Facebook and Twitter from your virtual food drive page. Don’t forget to tag us!

How do I change my goals?

Setting a goal is a great motivator. You can set a goal when you sign up or change it later by logging into your drive and clicking on “manage,” then “details.”

How do I join a team?

More teams mean more fun! You can join a team and create your own customizable virtual food drive page that will support their drive from the sign-up page or directly from their virtual food drive page.

How do I check my progress or find my totals?

You can view your progress or your final total from your virtual food drive page or get additional details by logging in.

I have a check or questions about getting receipts, what do I do?

You can find all of your gift answers on our gift FAQs page.

What is the Make Hunger History event?

Each year, Second Harvest celebrates the success of all food drives held throughout the year at our Make Hunger History event.

How are awards for the Make Hunger History event determined?

The awards structure is based on a points system.

What other awards are there?

The Make Hunger History event also celebrates our community champions, corporate partners, hardworking students and more with Special Awards.

I still have questions – I need help. Who can I talk to?

We are always happy to help! You can reach us via email at drives@shfb.org or over the phone at 1-866-234-3663.